Frequently asked Questions

Frequently asked Questions

About Freshlings

What is Freshlings?

Freshlings provides subscription boxes of clean, sustainably grown, always delicious plant nutrition. Making it incredibly easy for you to get your weekly dose of plant nutrition, without having to think too much about it.

Why Freshlings?

We’re more than a produce company – we’re a Discovery Platform for a plant based lifestyle. we’re reducing your environmental footprint through our greenhouse and precision farmer network – reducing water usage by 95% and zero pesticide making each week and meal count both for people and planet!

How does it work?

Freshlings makes eating more greens, baby vegetables and nutrient-dense foods easier! Choose your Box, hit Subscribe, Receive your delivery at your doorstep every week!
Our food is built on produce and satisfies all types of taste-profiles to provide a nourishing and convenient experience for everyone.

How are you different from a regular supermarket?

Freshlings makes eating more baby greens, baby vegetables and nutrient-dense plant foods possible, accessible and easy! You save upto 40%, and not to forget the fuel used to get to the Supermarket each time!

Getting Started

Where do you deliver?

We currently operate in and service only Chennai*, Tamil Nadu.

*Please do enter your pincode during checkout to know if we deliver to your zone.

We are looking to add as many pincodes as possible based on demand.

Delivery & Sourcing

Are you Organic?

We’re Beyond Organic – this means we source from farmers that follow 100% Clean and Sustainable practices – Zero pesticide, without heavy metal contamination and toxicity. All of these Farms are greenhouse operations too!

Do you deliver only once a week?

We currently only deliver once a week.

Can I skip a delivery?

Yes, you can Pause your delivery a day or more ahead to ensure that we do not schedule your drop off when you are unavailable.

Can I return packaging?

We are currently exploring ways to be able to safely and sustainably collect packaging through third party waste management groups. We will hopefully have a long term solution to achieve this. We encourage all our customers to segregate packaging waste into paper/plastic recycle bins only. Please note: Delivery of waste  to a third party vendor from customer to vendor will be borne by customer

My Subscription

How do I Subscribe / place an order?

For a first time Subscription:

Choose your Box

Hit Subscribe

Enter your contact details and pin code

If you are within our delivery zone, you will continue to a payment page.

If you are not within our delivery zone, we will reach out to you once we add your

pincode to our list of delivery areas.

After your first delivery, you have even more control of your account with the opportunity to add additional items (new feature to be launched), upgrade box sizes, pause a week, and manage deliveries.

Email with any questions –– we’re here to help.

Can I choose what’s in my box?

We currently curate the Boxes. We will be adding a Customise feature soon!

Can I pause my subscription?

Yes, you can Pause / Start anytime for a period of 1 year from the time of payment.

Can I change my delivery address?

Yes, you can save multiple delivery addresses and change it 1 day ahead of the delivery schedule.

Please note that the delivery address must fall under our current serveable areas.

How can I cancel my subscription?

We’ll be sorry to see you leave. But you can Cancel your Subscription anytime!

Email with your feedback –– we’re here to help.

Storing your Greens

What is the best way to store the produce?

Packed Produce Bag: We suggest storing them directly in your Crisper Box in the refrigerator. Our bags are fully breathable and food grade, designed to store Leafy greens and Herbs upto 5-6 days in the refrigerator.

On Opening the Bag: We suggest clipping the bag once you use the required quantity.

IF you are planning to wash your greens: Please ensure that the produce is dried off gently and completely before storing it.

Where can I see the impact I’m creating using Freshlings?

We’re working on a system for you to have complete visibility on your impact – your water savings, carbon savings and your nutritional intake for the week, every week!

Do you offer gift boxes?

Yes, You can now Gift a Subscription Box to a loved one or friend. Celebrate an entire month with them by giving them something functional and nourishing!

© 2020 Freshlings. A Unit of FF Agro Technologies Pvt Ltd. All Rights Reserved.